Frequently Asked Questions - FAQs

Gift Certificate FAQs

How do I purchase a gift certificate?

We make it easy for you to buy a massage gift certificate!

You can purchase massage gift certificates instantly online. You may also email us at info@massagehoodriver.com or call 541-490-1444 and we will be happy to help you purchase a gift certificate.

If you would like to purchase your massage gift certificate at our studio in downtown Hood River, Oregon please be sure to call 541-490-1444 or email before you arrive so that we can have the gift certificate ready and waiting for you, just in case we are in session with other clients when you drop by.

Please see our Gift Certificate Page page for details.

Can I add extra time or an add-on service to my massage gift certificate?

Sure! Let us know what services or how much time you would like to add when you make your appointment and you will only be charged for the cost difference.

Help! I’ve lost my massage gift certificate card.

Lost your gift card? No problem! We keep a record of massage gift certificate purchases, so if you lose your paper copy we can look it up for you.

When does my massage gift certificate expire?

Gift certificates with a specific service listed are valid for 12 months from the purchase date and are transferable. After the expiration date, gift certificates with a specific service listed are still valid for the actual dollar amount paid for the gift certificate at time of purchase. This amount can be applied to the purchase of any massage service you choose.

Gift certificates with a dollar amount listed do not expire and are transferable.

My gift certificate expired. Can I still use it?

We want you to receive your massage!

Gift certificates with a specific massage service listed are valid for 12 months from the purchase date and are transferable. After the expiration date, gift certificates with a specific massage service listed are valid for the actual dollar amount paid for the gift certificate at time of purchase. This amount can be applied to the purchase of any massage service you choose.

Gift certificates with a dollar amount listed do not expire and are transferable.