auto insurance + massage

We can bill your auto insurance to cover the cost of massage therapy if you have been injured in an auto accident.

If you own a vehicle, you most likely have Personal Injury Protection (PIP) coverage (also called Personal Accident Insurance or PAI) as a part of your auto insurance policy. If you are in an accident and you are at fault, your insurance company will cover your medical costs up to the amount your policy allows. If another driver is at fault, your auto insurance will still usually cover the cost of your medical treatment while they negotiate with the other driver’s insurance company for reimbursement. By Oregon state law, PIP coverage must cover the cost of massage therapy services and generally, there is no co-payment required of the patient.

Holistic Massage of Hood River will directly bill any auto insurance company (for example, Progressive, Allstate, Nationwide, State Farm, Country, or Geico).

Auto accidents can cause these conditions among others:

  • whiplash
  • neck and back injuries
  • tendon damage
  • muscle spasms
  • myofascial pain
  • headaches
  • migraines
  • secondary muscle group pain ("guarding")
  • insomnia (pain can interrupt sleep)

Massage therapy can alleviate and even help prevent these and other accident related injuries.

If you have been involved in a motor vehicle accident (MVA), the emergency room evaluations done immediately following the auto accident are meant to ensure you don’t have injuries such as concussion, broken bone, or abrasion. Soft tissue includes the muscles, tendons, and ligaments in your body and injuries to these  cannot be detected on x-rays and so are often initially overlooked. It is common for the accident victims to not notice any soft tissue injury immediately following a vehicle accident, but then wake up a week, two weeks or sometimes even months later, with severe debilitating neck pain, back spasm, or headache. In fact, the symptoms of soft tissue injuries you may have sustained in a motor vehicle accident may not arise for up to six months after the initial collision.

Sprains and strains are a type of soft tissue injury. For example a whiplash injury to the neck, also known as cervical sprain/strain, is one of the most common injuries that result from an auto accident. This injury occurs when the head is abruptly jerked back and forth, as is often the case in an auto accident, and the muscles and ligaments are injured. It is important to begin massage treatment as soon as possible to begin the recovery process as injuries left untreated can sometimes persist for months or even years.

Massage therapy can play an effective role in treating these soft tissue injuries. Massage therapy can aid recovery by restoring balance to your autonomic nervous system. Relaxation techniques such as craniosacral therapy or Swedish massage can help alleviate the shock and trauma to your nervous system caused by an accident. Massage therapy also promotes circulation of blood and lymphatic fluid which can reduce swelling as well as assist in flushing the injured area with fresh blood rich in nutrients that aid in tissue recovery.

In order to bill your auto insurance company for massage therapy, we will need:

  • a prescription from your physician, naturopathic physician or chiropractor
  • the prescription must include a diagnosis code (or codes) that we require for billing
  • the claim number from your auto insurance company
  • the name and telephone number and/or email address of the auto insurance company claims representative handling your claim

Please bring your prescription information to your appointment, or send it by email to info@massagehoodriver.com or call us at 541-490-1444.

Auto accident claims can be complicated and depend upon a number of factors. If you have questions, feel free to contact us. We'll do our best to help or direct you to additional information resources as necessary.

health insurance + massage

Some health insurance policies will cover the cost of massage therapy, and we are a preferred provider for many plans.

Health insurance plans vary in their cost coverage of massage therapy and the conditions under which the massage therapy services are received. Certain health insurance plans require a doctor’s referral in order to cover the cost of massage therapy while other health plans allow a certain number of visits without a referral. Some health insurance plans cover massage therapy costs in full, while other health plans require a client co-payment.

Most insurance plans which do cover the cost of massage therapy require that treatment is provided by a massage therapist who is contracted within the insurance company's network, referred to as a preferred or in-network provider. It is necessary that you check with your health insurance provider for the exact details of your specific insurance policy. If you'd like we will be happy to check with your provider on your behalf. Please contact us at 541-490-1444 with your insurance policy details, including your subscriber ID, group number, date of birth, and your full name.

Note - We provide preliminary insurance benefit checks as a courtesy to our clients. A positive verification of your massage therapy benefit with your insurance company does guarantee payment of services by your insurance provider. You must confirm your insurance benefits with your insurance provider yourself as you are responsible for payment of services in full if your insurance provider denies the insurance claim for any reason.

Holistic Massage of Hood River is a preferred/in-network provider for many health insurance companies, including:

  • American Specialty Health
  • First Choice Health
  • PacificSource Health Plan
  • Premera Blue Cross
  • Providence PPO
  • Regence Blue Cross Blue Shield
  • WA County Insurance Pool
  • Moda Health

Massage therapy is often prescribed by physicians, naturopathic physicians, and chiropractors as part of a treatment plan for these and other medical conditions:

  • recovery from surgeries
  • tendonitis
  • sprains (ligaments) or strains (muscles/tendons)
  • osteoarthritis
  • repetitive strain injuries
  • athletic injuries
  • sciatic pain
  • fibromyalgia
  • carpal tunnel syndrome
  • thoracic outlet syndrome
  • temporomandibular joint dysfunction (TMJ)
  • swelling or edema
  • insomnia
  • anxiety
  • emotional stress

These and other conditions can be effectively treated with medical massage, depending on your physician's diagnosis and prescription.

If your health insurance plan requires a referral or prescription in order to cover the cost of massage therapy, please provide us with:

  • your prescription from a medical physician, naturopathic physician or chiropractor
  • some insurance plans require that the frequency and duration of massage therapy visits is specified on the prescription
  • the prescription must include a diagnosis code (or codes) that we require for billing

Please bring your prescription or referral to your first appointment, or send it by email t0 info@massagehoodriver.com,or call us at 541-490-1444.

workers’ compensation + massage

If you have been injured on the job some workers’ compensation insurance plans will cover massage therapy treatment.

Holistic Massage of Hood River accepts SAIF, a major workers’ compensation insurance program.

If you are injured at work and need treatment:

Go to the emergency room or physician of your choice and let them know that you were injured at work. The doctor/hospital/ER will file the workers’ compensation claim for you. If your claim is accepted, workers' compensation (SAIF) will pay for medical care directly related to your accident.

The physician will recommend any treatment you may need. This is indicated on the accident report form, which you (and the physician who treats you) will complete. You must have the signature of the medical doctor or an Advanced Registered Nurse Practitioner (ARNP) on this form. Your claim is filed when your physician sends this report to SAIF for processing.

SAIF can approve your claim if your doctor certifies that you were injured at a specific time and place at work, or have an occupational disease. Benefits cover medical bills and may include other types of assistance.

Claims can be rejected if the doctor cannot certify the worker's medical condition is related to something specific that happened at work or an occupational disease. This legal standard frequently requires the SAIF claim manager to collect background information about the worker's accident and the worker's medical and job history.

Some injured workers miss days of work while they recover. However, many can return to work gradually, while still receiving medical benefits. Research shows that the sooner you are able to return to work, the better your chances are for recovering your income and health.

Claims are closed when:

  • Your doctor or another physician certifies that further treatment will not improve your condition, or
  • SAIF has no information showing you need further treatment, or
  • Your injury was minor and treatment was successful.

Please contact us at 541-490-1444 if you have any questions or would like more information regarding massage therapy and your workers' compensation insurance.